Payment can be made either in advance by bank transfer, or through Paypal. We reserve the right to exclude individual payment. When making the advance payment, we will provide you with the bank details in the order confirmation. Please pay the invoice amount within 10 days to our account. Alien can only be exercised if the claims from the same contractual relationship.
9. Legal Warranty
The warranty is based on the statutory provisions. If the product is only a subject of transaction and the buyer is not the final user of the product, the warranty will not take effect. If the customer is the consumer, the warranty period will be two years from the date of purchase.
10. Lifetime Warranty Conditions
We, Firestarter GmbH grant a lifetime warranty on all AVIATOR wallets. This warranty includes all aluminum, titanium and carbon parts:
- Cover plate
- Back plate
- Cash clips made of carbon
If any part made of this material breaks, we will replace it free of charge.
Lifetime warranty refers to the lifetime of the material of our products. Since we are confident in the quality of our wallets we grant a warranty of 10 years from the date of purchase on the purchased product. No claims can be made beyond this period.
Should a defect/defect occur during the warranty period, we will provide you with one of the following services/repairs of our choice under this warranty.
- repair free of charge
- replacement of the goods with an equivalent item free of charge
- Sending of the spare part in consultation for independent exchange.
In the event of a warranty claim, please contact the warranty provider with the complete purchase data (order number, purchase date, invoice recipient):
Firestarter GmbH/AVIATOR Wallet
Prerequisite for claiming warranty service is that the guarantor is enabled to examine the warranty case (e.g. by sending appropriate photos, videos or sending in the goods). Care must be taken to avoid damage to the goods in transit by packing them securely. A copy of the invoice must be enclosed with the goods shipment when applying for warranty service so that the warranty provider can check whether the warranty period has been observed. Without a copy of the invoice, the guarantor may reject the warranty claim. In the case of justified warranty claims, you will not incur any shipping costs, i.e. the guarantor will reimburse any shipping costs for the outward shipment.
This manufacturer's warranty does not limit your statutory rights against us under the purchase contract concluded with us. Any existing statutory warranty rights against us remain unaffected by this warranty promise. The manufacturer's warranty therefore does not violate your statutory rights, but rather extends your legal position.
If the purchased item is defective, you can always contact us within the framework of the statutory warranty, regardless of whether a warranty case exists or the warranty is invoked.
There is no warranty on elastic straps, pull straps, bolts, stainless steel screws, cash clip made of recycled plastic, 3D print cash clip, screwdriver, AVIATOR Card, etc. These are wear parts.
Warranty claims are excluded in case of damage to the goods due to improper handling. For example:
- normal wear and tear
- improper handling (falling down, running over with a car or other incidents, bending the plates by carrying the wallet in the back pocket…).
- damage due to accidents, wear and tear, misuse, vandalism or cosmetic problems such as discoloration, etc.
- use of force
- attempts to repair on your own
- loss, theft
Third-party products are warranted in accordance with their warranty terms.
In the event of a warranty claim, please contact us at firstname.lastname@example.org
. Please provide your full name and order number so that we can locate your order in our system.
Please note that customer data will be collected, stored and processed according to legal provisions for administrative reasons at the initiation, management, completion and rescission stages during the entire purchase procedure.
Information such as dates, IP addresses, browser types, PC operating systems and pages vis ited will be logged upon visits to this website. However, this information can only be accessed by our website admin and no other parties will have access.
The personal data that you provide us through online purchases and e-mail (i.e. name, contact information) will be used only for correspondence purposes and functions you have granted us permission for. Your information will be provided to the shipping company, to the extent necessary to deliver the product.Your payment data will also be provided to the credit institution responsible for your payment processes, to the extent necessary for the completion of the transaction.
We assure our online users that no personal information without obtaining previous consent or re quested under legal obligations will be shared with third parties. The provisions of the Federal Data Protection act will be complied with for any implementation and execution of personal data.
12. Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are ready to participate in an extrajudicial arbitration process.
Video and picture reviews and competitions
1. Announcement of the winners
The winners of the competition will be informed by email.
The participants acknowledge with the upload of their video the conditions of participation for the video competition. They assure that they have all rights to the submitted video, that the video is free of third party rights (this applies in particular to the music used), as well as in the representation of persons no privacy rights are violated. If people act as protagonists in the video, they must agree to the publication.
The participants also ensure with their upload not to submit any material that violates legal provisions. All unlawful contents are prohibited, in particular sexist, racist, anti-Semitic or inhuman as well as insulting and reputation- or business-damaging content or representations.
Should third parties assert claims for infringement of their rights, the participants in the video contest release Firestarter GmbH (aviatorwallet.com) from all claims. Responsible for the content (texts, images, music, etc.) is solely the person from whom the video was transmitted.
3. Assignment of rights
With the submission of their video of the Firestarter GmbH (aviatorwallet.com), the participants grant all rights of use without limitation, but not exclusively, in particular the right to publish on the website and in social media channels, in particular on the video Platform YouTube and the social networks Facebook and Instagram. The submitted videos may be used by the Firestarter GmbH for the external presentation on the websites as well as in the social media channels after the conclusion of the competition without time limit and be shown at public events. Submitted but not awarded videos can also be used by Firestarter GmbH. The submitted videos may be used unaltered or edited or redesigned to make a cinematographic work (e.g., an image film). The granting of rights of use is free of charge. A transfer of images for commercial and not in connection with the press and public relations of Firestarter GmbH use is not. The participants agree to the naming of their name in connection with the submitted video.
4. Data protection
The names of the participants will be mentioned when the videos are published (coverage of the competition, publication of the videos on YouTube, award ceremony, references to the website of Firestarter GmbH: aviatorwallet.com). Further personal data submitted by the participants will only be forwarded to the Firestarter GmbH(name, e-mail address, telephone number) in the case of a prize to transfer the prize money. A further passing on to third does not take place. The participants hereby expressly agree.
The legal process is excluded.
Firestarter GmbH reserves the right to delete videos without stating reasons. There is no claim to publication of videos. Should a provision of these conditions of participation be ineffective or unenforceable, this shall not otherwise affect the validity of the conditions of participation. Failure to comply with the terms and conditions stated above will result in exclusion from the competition.