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Terms and Conditions
1. Conclusion of the Contract
At the moment you have placed your order with us, you have made an offer to us to enter into a binding contract wth you. At the moment that we send a confirmation via email to you, or the delivery of the products have commenced, we have accepted your offer of such binding contract. First, you will receive a confirmation receipt of your order by email. Please note that such purchase contract is only formed when we reply you with our order confirmation via email, or when the ordered goods are delivered.
When ordering through our online store the ordering process is comprised of 6 steps. In the first step, select the desired products. In the second step, enter your billing address. In the third step, enter a delivery address, in the case that it is different to the billing address. In the fourth step, select the shipping option. In the fifth step, choose the method of payment. In the sixth and final step, you are given the opportunity to verify all information (eg name, address, method of payment, items ordered) before clicking on the 'Buy Now' button, sending the order to us.
2. Storage of contract
We will keep a record of the treaty text of your order. We will send you an order confirmation with all order data and our Terms and Conditions to the email address you provided.
3. Retention of Goods
The delivered goods remain to be of our property until the full payment is made.
4. Prices and Shipping Costs
All prices displayed are final prices, which includes the VAT ( VAT is only included in Germany and European Union)
5. Returns & Exchanges
You can cancel the offer within 2 weeks without giving reasons in writing (eg letter, e-mail.). Or - if the goods before the deadline - by returning the goods. The period begins upon receipt of this notification in writing, but not before the customer receiving the product (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 . 1 and 2 EGBGB and our obligations according to § 312g para. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.
Please include your complete address data (name and residence) as well as the order number so that we can assign your request and initiate the return process for you.
Please send the revocation to:
or
Firestarter GmbH
Märkerstraße 5
63755 Alzenau
Germany
63755 Alzenau
Germany
RETURNED GOODS
6. Consequences of revocation
In the case of an effective cancellation, the benefits received from both parties are to be returned and any benefits (eg. As interest) surrendered. If the product is returned in parts, or in deteriorated condition, the customer must make compensation for the value. With the surrender of things this does not apply if the deterioration is exclusively due to their inspection - is due - as would have been about you at our store. For one by the designated putting into use of the thing resulted deterioration you must pay no value compensation. Transportable products are shipped at our risk.
We will bear the costs of returning the goods if you use the returns label provided by us for a return shipment arranged within Germany.
7. Delivery
Unless otherwise stated, we will ship the goods within 2 working days after the order receipt is issued. For delivery on the invoice or by direct debit, unless otherwise stated in the offer, the product will be shiped within 2 working days after the order receipt is issued.
For deliveries outside the EU (European Union), the customer must pay customs duties in the country of destination and import VAT.
We use DHL service for our international product delivery. The option of Express delivery is covered by FedEx. The shipment for national orders is done by DHL or GLS. Pick-up is done in the early afternoon from Monday to Friday. Each AVIATOR Wallet is custom-made for you after ordering. Production time is up to 48 hours.
Estimated Delivery Time European Union: 5-11 business days
Estimated Delivery Time Worldwide: 7-14 business days
Delivery times may vary. Please note that delivery time does not include any potential customs clearance duration.
8. Payment
Payment can be made either in advance by bank transfer, or through Paypal. We reserve the right to exclude individual payment. When making the advance payment, we will provide you with the bank details in the order confirmation. Please pay the invoice amount within 10 days to our account. Alien can only be exercised if the claims from the same contractual relationship.
9. Legal Warranty
The warranty is based on the statutory provisions. If the product is only a subject of transaction and the buyer is not the final user of the product, the warranty will not take effect. If the customer is the consumer, the warranty period will be two years from the date of purchase.
10. Lifetime Warranty Conditions
We, Firestarter GmbH grant a lifetime warranty on all AVIATOR wallets. This warranty includes all aluminum, titanium and carbon parts:
Lifetime warranty refers to the lifetime of the material of our products. Since we are confident in the quality of our wallets we grant a warranty of 10 years from the date of purchase on the purchased product. No claims can be made beyond this period.
Should a defect/defect occur during the warranty period, we will provide you with one of the following services/repairs of our choice under this warranty.
Firestarter GmbH/AVIATOR Wallet
Kaiser-Ruprecht-Strasse 6
63755 Alzenau
GERMANY
Prerequisite for claiming warranty service is that the guarantor is enabled to examine the warranty case (e.g. by sending appropriate photos, videos or sending in the goods). Care must be taken to avoid damage to the goods in transit by packing them securely. A copy of the invoice must be enclosed with the goods shipment when applying for warranty service so that the warranty provider can check whether the warranty period has been observed. Without a copy of the invoice, the guarantor may reject the warranty claim. In the case of justified warranty claims, you will not incur any shipping costs, i.e. the guarantor will reimburse any shipping costs for the outward shipment.
This manufacturer's warranty does not limit your statutory rights against us under the purchase contract concluded with us. Any existing statutory warranty rights against us remain unaffected by this warranty promise. The manufacturer's warranty therefore does not violate your statutory rights, but rather extends your legal position.
- Cover plate
- Back plate
- Cash clips made of carbon
Lifetime warranty refers to the lifetime of the material of our products. Since we are confident in the quality of our wallets we grant a warranty of 10 years from the date of purchase on the purchased product. No claims can be made beyond this period.
Should a defect/defect occur during the warranty period, we will provide you with one of the following services/repairs of our choice under this warranty.
- repair free of charge
- replacement of the goods with an equivalent item free of charge
- Sending of the spare part in consultation for independent exchange.
Firestarter GmbH/AVIATOR Wallet
Kaiser-Ruprecht-Strasse 6
63755 Alzenau
GERMANY
Prerequisite for claiming warranty service is that the guarantor is enabled to examine the warranty case (e.g. by sending appropriate photos, videos or sending in the goods). Care must be taken to avoid damage to the goods in transit by packing them securely. A copy of the invoice must be enclosed with the goods shipment when applying for warranty service so that the warranty provider can check whether the warranty period has been observed. Without a copy of the invoice, the guarantor may reject the warranty claim. In the case of justified warranty claims, you will not incur any shipping costs, i.e. the guarantor will reimburse any shipping costs for the outward shipment.
This manufacturer's warranty does not limit your statutory rights against us under the purchase contract concluded with us. Any existing statutory warranty rights against us remain unaffected by this warranty promise. The manufacturer's warranty therefore does not violate your statutory rights, but rather extends your legal position.
If the purchased item is defective, you can always contact us within the framework of the statutory warranty, regardless of whether a warranty case exists or the warranty is invoked.
There is no warranty on elastic straps, pull straps, bolts, stainless steel screws, cash clip made of recycled plastic, 3D print cash clip, screwdriver, AVIATOR Card, etc. These are wear parts.
Warranty claims are excluded in case of damage to the goods due to improper handling. For example:
- normal wear and tear
- improper handling (falling down, running over with a car or other incidents, bending the plates by carrying the wallet in the back pocket…).
- damage due to accidents, wear and tear, misuse, vandalism or cosmetic problems such as discoloration, etc.
- use of force
- attempts to repair on your own
- loss, theft
In the event of a warranty claim, please contact us at service@aviatorwallet.com. Please provide your full name and order number so that we can locate your order in our system.
11. Individualization of Wallets
By handing over / uploading a design for the individualization / personalization of a Wallet, or individual components of a Wallet (such as cash clip, etc.), the Purchaser confirms that this neither violates applicable laws nor infringes the rights of third parties.
In case of individualization of the goods by attaching representations (word and figurative marks, logos, drawings, designs and other markings), the Purchaser confirms that he/she is in possession of a consent of the trademark right holder to use the trademark.
The Purchaser further confirms that he is entitled to use the trademark to the extent necessary for the performance of the contract.
The same applies to the copyright of a third party.
The Purchaser is liable to the seller for the legality of the individualization in the sense of a no-fault promise.
The Customer undertakes to use all products delivered and services rendered by the Vendor only in such a way that no rights of third parties are impaired or infringed. Otherwise, the customer is obligated to indemnify the seller from all claims of third parties arising from this.
The Vendor shall not be liable for errors in the execution of the individualization if the artwork or outturn samples have been approved by the Customer. The exclusion of liability is accepted with the handover of the design to the vendor.
12. Privacy Policy
Please note that customer data will be collected, stored and processed according to legal provisions for administrative reasons at the initiation, management, completion and rescission stages during the entire purchase procedure.
Information such as dates, IP addresses, browser types, PC operating systems and pages vis ited will be logged upon visits to this website. However, this information can only be accessed by our website admin and no other parties will have access.
The personal data that you provide us through online purchases and e-mail (i.e. name, contact information) will be used only for correspondence purposes and functions you have granted us permission for. Your information will be provided to the shipping company, to the extent necessary to deliver the product.Your payment data will also be provided to the credit institution responsible for your payment processes, to the extent necessary for the completion of the transaction.
We assure our online users that no personal information without obtaining previous consent or re quested under legal obligations will be shared with third parties. The provisions of the Federal Data Protection act will be complied with for any implementation and execution of personal data.
13. Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are ready to participate in an extrajudicial arbitration process.
Video and picture reviews and competitions
1. Announcement of the winners
The winners of the competition will be informed by email.
2. Copyrights
The participants acknowledge with the upload of their video the conditions of participation for the video competition. They assure that they have all rights to the submitted video, that the video is free of third party rights (this applies in particular to the music used), as well as in the representation of persons no privacy rights are violated. If people act as protagonists in the video, they must agree to the publication.
The participants also ensure with their upload not to submit any material that violates legal provisions. All unlawful contents are prohibited, in particular sexist, racist, anti-Semitic or inhuman as well as insulting and reputation- or business-damaging content or representations.
Should third parties assert claims for infringement of their rights, the participants in the video contest release Firestarter GmbH (aviatorwallet.com) from all claims. Responsible for the content (texts, images, music, etc.) is solely the person from whom the video was transmitted.
3. Assignment of rights
With the submission of their video of the Firestarter GmbH (aviatorwallet.com), the participants grant all rights of use without limitation, but not exclusively, in particular the right to publish on the website and in social media channels, in particular on the video Platform YouTube and the social networks Facebook and Instagram. The submitted videos may be used by the Firestarter GmbH for the external presentation on the websites as well as in the social media channels after the conclusion of the competition without time limit and be shown at public events. Submitted but not awarded videos can also be used by Firestarter GmbH. The submitted videos may be used unaltered or edited or redesigned to make a cinematographic work (e.g., an image film). The granting of rights of use is free of charge. A transfer of images for commercial and not in connection with the press and public relations of Firestarter GmbH use is not. The participants agree to the naming of their name in connection with the submitted video.
4. Data protection
The names of the participants will be mentioned when the videos are published (coverage of the competition, publication of the videos on YouTube, award ceremony, references to the website of Firestarter GmbH: aviatorwallet.com). Further personal data submitted by the participants will only be forwarded to the Firestarter GmbH(name, e-mail address, telephone number) in the case of a prize to transfer the prize money. A further passing on to third does not take place. The participants hereby expressly agree.
5. remedy
The legal process is excluded.
6. Miscellaneous
Firestarter GmbH reserves the right to delete videos without stating reasons. There is no claim to publication of videos. Should a provision of these conditions of participation be ineffective or unenforceable, this shall not otherwise affect the validity of the conditions of participation. Failure to comply with the terms and conditions stated above will result in exclusion from the competition.