Your Cart is Empty
Terms and Conditions
Effective Date: January 01, 2026
1. Scope of Application
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural person, legal entity or a partnership with legal capacity who or which, when entering into a legal transaction, acts in the exercise of their trade, business or profession.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Firestarter GmbH.
The presentation of products in our online shop does not constitute a legally binding offer, but rather an invitation for customers to place an order.
By submitting an order, the customer makes a binding offer to enter into a purchase contract.
Customers may place products in their shopping cart without obligation and may review, modify, or correct their order details at any time before submitting a binding order by using the correction tools provided during the checkout process.
A contract is formed only upon our explicit order confirmation or upon shipment of the goods.
If incorrect prices, product descriptions, or other information have been displayed due to typographical, printing, calculation, transmission, or technical errors, we reserve the right to reject the order or, where applicable under law, to withdraw from or challenge a contract that has already been concluded. Any payments already made will be refunded without delay in such cases.
3. Contract language, contract text storage
The language(s) available for the conclusion of the contract are German and English. We save the text of the contract and send you the order data and our GTC in text form. You can view the contract text in our customer login.
4. Prices
All prices shown are final prices and include VAT (this only applies to Germany and the European Union).
5. Terms of Delivery
Shipping costs
Shipping costs may apply in addition to the indicated product prices. You can find out more about any shipping costs during the order process, shopping cart, and checkout.
6. Delivery
Unless stated otherwise, we will dispatch the goods within 48 hours (on working days) of receipt of the order.
In the case of delivery on account or by direct debit, unless otherwise stated in the offer, the goods will be delivered within two working days of receipt of the order. For orders paid in advance, production and delivery will take place after receipt of the purchase amount. We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
We use DHL's services to ship our products internationally. FedEx covers the express delivery option. National orders are shipped with DHL or GLS. Collection takes place in the early afternoon from Monday to Friday.
Each AVIATOR Wallet and EVERMADE product is individually made for you after you place your order.
Production time is up to 72 hours.
Delivery time European Union: 5-11 days
Delivery time worldwide: 7-14 days. Shipping times may vary.
Delivery times may vary. Please note that the delivery time does not include any possible duration for customs clearance outside the EU.
6.1 Customs costs
For deliveries of AVIATOR and EVERMADE products outside the EU (European Union), the customer must pay the customs duties and import sales tax applicable in the country of destination.
7. Payment
The following payment methods are available in our store:
Advance Payment
If you choose to pay in advance, we will send you our bank details in a separate email, and the goods will be delivered after receipt of payment. Please transfer the invoice amount to our account within ten days.
Credit Card
Visa | Mastercard | Maestro | American Express
Enter your credit card details during the ordering process. Your card will be charged immediately after you place your order.
PayPal, PayPal Express
In order to pay via PayPal, you must be registered with PayPal, authenticate yourself, and confirm the payment order. The transaction is carried out immediately after placing the order. Further information will be provided during the ordering process.
Google Pay
To pay via Google Pay, you must be registered with Google, have activated Google Pay, authenticate yourself, and confirm the payment instruction. The transaction is carried out immediately after placing the order.
Apple Pay
To pay via Apple Pay, you must use the Safari browser, be registered with Apple, have activated Apple Pay, authenticate yourself, and confirm the payment instruction. The transaction is carried out immediately after placing the order.
Giropay
To pay via Giropay, you must have a bank account activated for online banking, authenticate yourself, and confirm the payment instruction. Your account will be debited immediately after placing the order.
Paydirekt
To pay via Paydirekt, you must have an activated bank account, be registered with Paydirekt, authenticate yourself, and confirm the payment instruction. The transaction is carried out immediately after placing the order.
Klarna Pay Later
For purchases on account, the invoice amount is due to Klarna GmbH on the calendar day specified in the invoice (20 calendar days after the invoice date).
Sofortüberweisung / Pay now with Klarna
We also offer instant bank transfer (Pay now). You will receive immediate transfer credit. Details are provided during checkout. More info: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/
Shop Pay (Shopify)
To pay via Shop Pay, you must be registered with the service provider, activate Shop Pay, authenticate yourself, and confirm the payment instruction. The transaction is carried out immediately after placing the order.
Stripe
If you select a payment method via Stripe, the payment will be processed through Stripe Payments Europe Ltd. Details are provided during checkout. Stripe may use other payment services.
8. Right of Withdrawal
You have the right to withdraw from your order within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period expires.
Please provide your full address (name and place of residence) and order number so that we can assign your request and initiate the process.
Please send your withdrawal to:
or
Firestarter GmbH / AVIATOR Wallet
Maerkerstraße 5
63755 Alzenau
GERMANY
Exceptions to the right of withdrawal
- Goods that are manufactured according to customer specifications or are clearly tailored to your personal needs (custom-made items, special engravings).
- Goods whose price depends on fluctuations in the financial market that are beyond our control and may occur within the withdrawal period (e.g., EVERMADE 24K Gold Cash Clip).
9. Consequences of Withdrawal
If you withdraw from the order, we must refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract.
9.1 Refund
The refund will, however, only be made once the goods have been received by us or you have provided proof of return (e.g., deposit receipt or tracking number). We will use the same payment method that you used for the original transaction unless explicitly agreed otherwise with you; in no case will you incur any fees as a result of this refund.
We reserve the right to withhold the refund until we have received the goods or until proof of shipment has been provided, whichever occurs first.
9.2 Return Period
You must return the goods immediately and no later than fourteen days from notification of withdrawal. The deadline is met if the goods are sent before the period expires.
9.3 Compensation for Diminished Value
You are only liable for any diminished value of the goods if this loss of value results from handling the goods beyond what is necessary to check their nature, characteristics, and functioning.
We reserve the right to claim appropriate compensation for diminished value and to offset it against the amount to be refunded if the returned goods are incomplete, damaged, or returned in a condition exceeding what is necessary for inspection.
9.4 Return Costs
For returns within Germany:We bear the costs of returning the goods if you use the return label provided by us.
For returns outside Germany:For returns initiated outside Germany, you bear the direct costs of returning the goods.
10. Retention of title
The goods remain our property until full payment has been made.
11. Transport damage
If goods are delivered with obvious transport damage, please complain to the deliverer and contact us immediately.
12. Warranty and guarantees
12.1 Liability for defects
The statutory liability for defects shall apply.
12.2 Warranties and Customer Service
Information on additional guarantees and conditions can be found with the product and on special information pages in the online store.
12.3 Lifetime warranty (new goods)
We grant a lifetime guarantee on all AVIATOR wallets and EVERMADE products for parts made of aluminium, titanium, brass, and carbon. Details of covered parts and conditions are provided in the text.
12.4 Warranties and customer service NOT FLAW[LESS] OUTLET
Unless otherwise stated, statutory liability applies.
12.5 Liability for Submitted Wallets (refurbish service)
The sender bears the risk of loss or damage during transport until receipt. Customers should remove all valuables before sending. Liability only applies for gross negligence or intentional misconduct.
13. Individualization of wallets
The customer confirms that individualization/personalization does not violate laws or third-party rights. Liability for legality rests with the buyer.
14. Liability
Claims for damages are limited to statutory conditions, life, limb, health, or gross negligence. Minor negligence for cardinal obligations is limited to foreseeable damages.
15. Privacy Policy
Customer data is collected, stored, and processed in accordance with statutory provisions. Personal data will not be shared without consent or legal obligation. More info: Privacy Policy
16. Pre-orders
16.1 Registration of Pre-orders
Customers must provide accurate information for pre-orders and keep it updated. Contact: service@aviatorwallet.com
16.2 Payment
Pre-orders will be invoiced immediately. Purchase price includes taxes; customs or import fees are the buyer's responsibility.
16.3 Shipping
An estimated delivery date is provided. Customers receive shipment tracking when ready for shipment.
16.4 Cancellation
Refund requests for pre-orders are processed case by case. Contact: service@aviatorwallet.com
17. Dispute resolution
We participate in out-of-court arbitration in Germany. Responsible: Directorate-General Justice and Consumers, European Commission, 1049 Belgium. http://ec.europa.eu/consumers/odr/
Video and Picture Reviews and Competitions
1. Announcement of the winners
The winners of the competition will be informed by email.
2. Copyrights
Participants confirm they own rights to the video and do not infringe third-party rights. They indemnify Firestarter GmbH against claims.
3. Assignment of rights
Participants grant Firestarter GmbH unlimited rights to use submitted videos on websites and social media for promotion. Rights are free of charge.
4. Privacy policy
Participants' names may be mentioned. Further personal data is only used to transfer prize money.
5. Remedy
Legal proceedings are excluded.
6. Miscellaneous
Firestarter GmbH may delete videos without reason. Invalid provisions do not affect remaining conditions. Failure to comply results in exclusion.